Your Current State On Google
Below is the current Google star rating of both Gastroenterology Associates of Tampa Bay locations. Even though Ovation can help your practices increase their star ratings on over 250 review sites and social channel, Google is by far the most important.
The Power Of Ovation
Below are the 21, 30 and 90 day before & after results for 3 practices currently using Ovation. No matter how bleak your online reputation may seem, Ovation can quickly take you from zero to hero.
Bring GAWF To The Top Of Search Results
When searching for healthcare provider 98% of patients choose a doctor on page 1 of Google’s search results. With that being said, a business’ Google star rating is the 2nd most important factor used by Google in determining how high, or how low that business ranks in it’s organic search results. This means that more quality reviews equal more online exposure, and more opportunities for your practice.
Three Stars Just Wont Cut It Anymore
Google users now have the option to filter out local businesses based on their Google star rating. What does this mean? This means that if your practice has less than a 4-star rating there is a very good chance that you will be out of the game before it even starts.
Ask For Feedback From All GAWF Patients
Ovation makes it easy to send text messages to your patients requesting feedback about their visit once they have left your practice. Once the patient opens the text message they are given the opportunity to rate their experience by clicking 1-5 stars. Unhappy patient’s who click 1-3 stars are forwarded to a page where they can go into detail about what went wrong during their visit and their feedback will be immediately emailed back to your practice for instant problem resolution. Happy patients who choose 4 or 5 stars will be redirected to an online portal where they can easily post an online review to the review sites that matter most to your practices.
Instant Problem Resolution
Recieving instant feedback from your unhappy patients is critical in discovering breakdowns within your practice. Many healthcare providers send out patient surveys, but discovering problems weeks after the fact does very little to console those who have had a negative experience. Ovation instantly emails your practice negative feedback when a patient clicks 1-3 stars, and conviently organizes the details in your Ovation dashboard.
Get Reviews For The Sites That Matter The Most
Ovation gives you the ability to easily direct patients to over 250 online review sites, giving you a leg up on maintaining stellar online review profiles.
Manage All Review Activity From A Single Dashboard
Ovation allows you to monitor what patients are saying about your practice on any review site using one simple dashboard. With this centralized dashboard you can manage, share, review and respond to all of your practice’s online reviews. Managing your online reputation has never been easier.
Auto Publish Positive Reviews Directly To Your Website
Ovation leverages your practice’s 4 and 5-star reviews by automatically streaming them to any page on your website. What better way to showcase to existing and potential patients that you’re not only doing a great job but that their feedback is important to your practice.
Share Positive Reviews To Social Media
Today, creating consistent and powerful social media content is key to any business’ success. Ovation automatically publishes 4 and 5-star patient reviews to your practice’s Facebook and Twitter accounts. The increased visibility will help attract potential patients and drive new appointments.
“80% of consumers trust online reviews as much as personal recommendations”
Set Up Custom Alerts To Monitor Patient Feedback
Ovation will alert you anytime someone leaves a review about your practice. This simple solution allows you to proactively respond to your patient’s feedback, reinforcing your number one focus, patient satisfaction.
Weekly Online Review Bill of Health
Ovation’s monitoring system collects data from rating sites across the Internet to create detailed reporting on the health of your online reputation. This will help keep your practice up to date with the success of your online review campaign.
Schedule Your Free Demo Today
Find out how Ovation is changing the way healthcare professionals interact with their patients.