Your Google Rating Is More Important Than You Thought
Google users now have the option to filter out local healthcare providers based on their Google star rating. What does this mean? This means that if a Castle Family Health Center has less than a 4-star rating there is a very good chance that you will be out of the game before it even starts.
Castle Family Health Current Google Ratings
Ask For Feedback From All Of Your Patients
Ovation makes it easy for your providers to send text messages to patients requesting feedback once they have left the practice. Once the patient opens the text message they are given the opportunity to rate their experience by clicking 1-5 stars. Unhappy patients are encouraged to leave private feedback about their experience, which is immediately emailed back to the practice, while happy patients are redirected to a portal where they can easily leave an online review on the review sites that matter most to your practice.
Instant Problem Resolution
Recieving instant feedback from your unhappy patients is critical in discovering breakdowns within your practices. Many healthcare providers send out monthly patient surveys, but discovering problems weeks after the fact does very little to console those patients who have had a negative experience. Ovation instantly emails your practice the negative feedback, and conviently organizes the details in your Ovation dashboard.
Get More Reviews On The Sites That Matter Most
Share Positive Reviews To Social Media
Automatically or manually publish 4 and 5-star patient reviews to your practice’s Facebook and Twitter accounts. This will help your providers create consistent and relevant social media content.
“80% of consumers trust online reviews as much as personal recommendations”
Custom Alerts To Monitor Online Review Activity